I believe that the British instinct for business phone calls is to enjoy these elements: No eye contact Convenience And to feel distinctly uncomfortable about these ones: Making rapport Tackling the […]
agility
Write an Email They’ll Actually Read
Hi Reader, Here are a few pointers for an effective email: Get to the point. Keep it simple. Keep it short. Regards, Jon. P.S. That introductory line had better sum […]
Last Minute Panic
Schoolboy Error My son is 9. Each morning before school, we usually have to ask him many times to get dressed, as he doesn’t see the urgency until the last […]
Scared Again? Good.
I give talks to large groups of people on presentations and pitching. Just me and some slides. I’m pleased to say that it usually goes pretty well (I’m my own […]
Pause for Effect
Pauses can be powerful in your communication. Here are a couple for you to try out: 1.) Dramatic You’re delivering your presentation; you’ve arrived at a particularly important point which would […]