Communication skills

Yes, Your Words are Important

I find this quote infuriating: ‘Words account for 7 per cent of how your message is received, with voice accounting for 38 per cent and body language 55 per cent’. It’s from a book I’m reading about giving presentations. Presumably the author wouldn’t be impressed if Stephen Hawking spoke to them, or would be quite happy to hear that they’d lost […]

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Super-Ego! (or ‘Play a Role to Be Yourself’)

“Now, a staple of the superhero mythology is there’s the superhero and there’s the alter ego. Batman is actually Bruce Wayne, Spider-Man is actually Peter Parker. When that character wakes up in the morning, he’s Peter Parker. He has to put on a costume to become Spider-Man. And it is in that characteristic Superman stands

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Presenting to Assassins

Professional killers can make for a tough crowd. Here are the main problems I encounter with an audience of assassins: Snipers. Tricky to spot; you need to be regularly checking for light reflecting off the scope lens, or the beam of a laser sight. Don’t stare at your slides, it’s a rookie move. Maintain eye contact with your audience. Ninjas. These nutcases will spend hours

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Stop Trying to Make an Impact

Smash It Do you make an impact when you speak? No? Well that’s fine with me. ‘Making an impact’ is a term often used when describing supposed good presentation technique, and being memorable is certainly a feature of good communication. All Breakages Must Be Paid For However, if even for just a moment I think that the person communicating with me is

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