I believe that the British instinct for business phone calls is to enjoy these elements: No eye contact Convenience And to feel distinctly uncomfortable about these ones: Making rapport Tackling the important stuff like asking for business However, phone calls can be productive and enjoyable. Here’s how to achieve both: Before you even start, work out WHY […]
Special Moves for Enjoyable Phone Calls Read More »
As a self-employed/one-man army/freelance hero, I do everything for my business: marketing, accounts etc, as well as delivering my top-notch training and making sure it’s fresh and relevant. I believe that the reason I’ve managed to build my business into what it is – without losing my mind – is down to two things: Heroic dedication* Ann
A Mentor: Your Business Maze Guide Read More »
Dear CEO, How are you? I imagine you’d be pretty happy at the moment (although it’s difficult to tell). Just thought I’d write and let you know about a slight problem that you might be unaware of. OK, this is tricky. Here we go: well… you’re boring us when you speak. Sorry, you’re just so
Dear CEO: You’re Boring Us All Read More »
On Monday (May 14th) I did a five-minute spot at the Comedy Store in London for the charity Games Aid. I found it unsettling, exciting and filled with a level of pressure which I haven’t experienced for a long time. I’m still processing the whole experience, but here’s my preparation process for you, plus a few
My 5 Minutes at the Comedy Store Read More »
‘But Jon, I want to actually be confident.’ For your audience, apparent confidence is all that matters, whether it’s genuine or not. And here’s how you do it: Prepare properly. This could be a rehearsing presentation or pitch, creating a well-researched meeting agenda or making thorough notes for a phone call. It might seem like a waste of
How to Look Confident When You Speak Read More »
