Confidence

Like You Care

Which is most important? That what you’re saying matters. That what you’re saying matters to you. Talking about something important doesn’t guarantee that you’re going to have the audience’s attention, even if they ought to be interested. Talking about something with absolute passion guarantees the audience’s attention for at least the first few minutes.   Booooring! I often get […]

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Distillation Technique

Look at all that great stuff you’ve written – well done, it’s a good, solid document/presentation/email. Now, what’s the really important stuff? The key point(s) that you really need the other person to understand? Got them? Good. Now, throw away what’s left: all the pleasantries, associated information and other thoughts – the gumph. Keep control of the piece;

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Want Rapport? Relax.

Important Advice Don’t be boring. Don’t overdo it. Don’t mess it up. This is the kind of incredibly unhelpful self-talk that will undo any important verbal interaction, whether it’s a date, best man’s speech or a pitch for investment. The key to success in these situations? Well, thinking positively is good: Be interesting. Be cool. Get it right. But this kind of

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